PHARMBICON

We make readability simple.

Patient Information Leaflet readability testing

Regulatory is complex. Working with us isn't.

Readability testing, bridging, a PIL audit or PIL development? We identify the right pathway, then manage the project through to documentation ready for use in the regulatory process.

Trusted by Polish and international pharmaceutical companies, including global pharma companies.

About us

Readability is our specialism

Since 2007, PHARMBICON has focused exclusively on Patient Information Leaflet readability.

This specialism gives us in-depth readability expertise while allowing us to see it in the broader Regulatory Affairs context. We understand the regulatory process, product information requirements and the decisions Regulatory Affairs teams need to make at each stage of a project.

That is why we do more than simply deliver the service requested. We help identify the right pathway – from readability testing and bridging to PIL audits and end-to-end PIL development.

Our team of Regulatory Affairs experts combines regulatory knowledge with hands-on experience in readability testing and patient information development.

Established in 2005. Readability testing since 2007. 2000+ completed projects. 0 rejected readability projects.

Established in 2005.

Readability testing since 2007.

2000+ completed projects.

0 rejected readability projects.

Methodology

PHARMBICON
3z Method

The method defines three conditions for effective patient information: patients need to FIND the information, UNDERSTAND it and know how to ACT on it.

We conduct readability studies using a qualitative methodology based on the Australian model of user testing for patient information.

3z stands for the three steps in Polish: ZNALAZŁ → ZROZUMIAŁ → ZASTOSUJE.

⌕

Find

Can the patient find the relevant information?

≋

Understand

Do they correctly understand what it means?

✓

Act

Do they know how to act on the information?

Finding information is only the beginning. Information fulfils its purpose only when the patient knows how to act on it.

Services

One specialism. Complete support around the PIL

We tailor the scope of work to what the project actually needs – from readability testing and bridging to PIL audits, end-to-end PIL development and translations.

We recommend a new readability test only when it is genuinely justified.

PIL audit

PIL Audit & Optimisation

A PIL audit helps identify issues before readability testing begins or before the next stage of the regulatory process.

We assess the PIL against the SmPC and the current QRD template, as well as for readability and comprehensibility. We do not simply identify problems – we recommend specific solutions.

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End-to-end PIL Development

From SmPC to Final PIL

Using the current SmPC and QRD template, we develop the content and structure of the PIL from the ground up.
We also develop the leaflet’s graphic design, taking into account the requirements for clear and readable patient information.

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PL ↔ EN

Product Information Translation

We provide specialist translations of PILs, SmPCs and readability testing documentation, preserving medical and regulatory meaning as well as consistency of patient information.

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Knowledge hub

Readability without the headache

Bite-sized insights for Regulatory Affairs. No unnecessary theory.

Practical insights into readability testing, PILs, bridging and the challenges Regulatory Affairs faces in day-to-day work.

Regulatory Affairs checklist

Before you start a readability project

10 questions. A few minutes. Fewer surprises later.

Download the PDF checklist ↓

Latest articles

Readability Testing

QRD-compliant. But is it readable?

Compliance with the QRD template does not necessarily mean that patients will be able to find and understand the information they need. We explain where regulatory compliance ends and real-world readability begins.

Read more →
Readability Testing

Positive test outcome? That’s not the whole story

Readability testing is not an exam that a leaflet needs to “pass”. We explain why a positive outcome matters, but what matters most is whether the information actually works for the patient.

Read more →
Product Information

PIL graphic design: just decoration? Anything but

Patients do not use a Word document. They use the finished leaflet. We explain why PIL graphic design is part of readability, not simply the final stage of document layout.

Read more →

All articles →

Contact PHARMBICON

Let's discuss
your project

Please briefly describe your project or the support you need. We will contact you to discuss a possible solution and the next steps.

PIL@pharmbicon.com +48 502 67 19 64 Contact form

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